Shipping policy

Shipping Policy

Thank you for shopping with Velora Studio.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping Time

Shipping times may vary depending on your location. Estimated delivery times are:

• Canada & United States: 5–10 business days

• International: 7–14 business days

Please note that delivery times are estimates and may be affected by customs, carrier delays, or high demand periods.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.

Tracking

Once your order has shipped, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to update.

Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

If you have any questions regarding shipping, please contact us at VeloraStudiostore@gmail.com.